NORENTHIA Refund Policy

At NORENTHIA, we are dedicated to ensuring customer satisfaction. This refund policy outlines the terms and conditions under which refunds may be granted. By making a purchase on our site, you agree to the terms outlined in this policy.

Eligibility for Refunds

Refunds are only applicable to purchases made directly through the NORENTHIA website. To be eligible for a refund, the request must be submitted within 30 days of the purchase date. The product or service must remain unused, and all original conditions must be intact.

Non-Refundable Items

• Customized or personalized products.
• Services that have been fully delivered or initiated.
• Gift cards or promotional items.

Process for Requesting a Refund

1. Submit a refund request via email to [email protected].
2. Provide your order number and detailed reason for the refund request.
3. Our support team will review your request and respond within 5 business days.

Processing Refunds

Once approved, refunds will be processed to the original payment method within 7-10 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

Contacting NORENTHIA

For any inquiries regarding our refund policy, please contact us at:

NORENTHIA Customer Service
123 Business Park Drive, Suite 101
New York, NY 10017
Phone: (555) 123-4567